Returns & Exchanges
At NAMA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items in their original packaging. Simply follow our streamlined process to receive a full refund or exchange your item for a different size.
Return Process
- 1.Initiate Your Return
Log into your NAMA account, visit your order history, and select the items you wish to return to generate a prepaid shipping label.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the package is securely sealed for transit.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.